News for 'Customer Service Points'

Amazon arm to set up data centre in Hyderabad

Amazon arm to set up data centre in Hyderabad

Rediff.com6 Nov 2020

Amazon Web Services (AWS) on Friday announced setting up of its second data centre region in India in Telangana that will be operational by mid-2022, and will see the tech giant investing about Rs 20,761 crore. While AWS did not comment on the investment detail, Telangana IT and Industries Minister KT Rama Rao tweeted that AWS will invest Rs 20,761 crore ($2.77 billion) to set up multiple data centres in the state.

Can Reliance Jio change the rules of the 5G game?

Can Reliance Jio change the rules of the 5G game?

Rediff.com15 Aug 2022

It came as a surprise to all stakeholders - competing telecom companies (telcos), most analysts and even the government's internal projections on revenues from the 5G auctions. Reliance Jio disrupted all calculations by paying a stiff Rs 40,000 crore to buy 10 MHz of spectrum in the 700-MHz band, globally considered a key band for efficient 5G service coverage, along with the default 3.5 GHz band and the ultra-high speed and low-latency millimetre band of 26 GHz band. So what made Jio pay almost 45 per cent of its total spend in this auction for the 700 MHz band - much more than what it rustled up even for the 3.5 GHz band?

Sensex drops 297 points; Infosys slumps 6% on muted guidance

Sensex drops 297 points; Infosys slumps 6% on muted guidance

Rediff.com24 Apr 2015

The 30-share Sensex ended down 297 points at 27,438 and the 50-share Nifty closed 93 points lower at 8,305.

How to save yourself from financial frauds, online and offline

How to save yourself from financial frauds, online and offline

Rediff.com20 Sep 2021

India recorded 50,035 cases of cyber crime in 2020, an 11.8 per cent surge in such offences over the previous year, according to the National Crime Records Bureau (NCRB) data. The Reserve Bank of India (RBI) last week once again cautioned bank customers of fraud, including those in Know-Your-Customer (KYC) cases. In fact, certain frauds have become more prevalent than others, and being aware of them is the first step towards protect yourself. Mayur Joshi, chief executive officer, Indiaforensic.com, a company engaged in the prevention, detection, and investigation of frauds says, "It is necessary to learn, to read about these scams."

IBM's AI push helps Parle, Mother Dairy go digital

IBM's AI push helps Parle, Mother Dairy go digital

Rediff.com14 Sep 2020

The applications range from disaster recovery to predicting demand and understanding customer choices using artificial intelligence.

Reliance net profit jumps 46% in Q1

Reliance net profit jumps 46% in Q1

Rediff.com22 Jul 2022

Billionaire Mukesh Ambani's Reliance Industries Ltd on Friday reported a 46 per cent jump in net profit for the three months ended June on the back of bumper earnings from oil and telecom businesses. The oil-to-retail-to-telecom conglomerate's consolidated net profit rose to Rs 17,955 crore during April-June period -- the first quarter of 2022-23 fiscal year -- from Rs 12,273 crore in the year-ago period, it said a stock exchange filing.

Hyundai to ride on SUVs to capture Indian markets

Hyundai to ride on SUVs to capture Indian markets

Rediff.com8 Aug 2021

Hyundai Motor India expects its SUV range to gain further traction in the domestic market with demand for personal mobility gaining momentum post the second wave of COVID-19, according to a senior company official. The company, which already leads the SUV space with models like Venue, Creta, Tucson and recently launched Alcazar, is looking to maintain its lead in the segment which is growing with each passing month.

Ola to launch e-scooter in July

Ola to launch e-scooter in July

Rediff.com22 Apr 2021

Ola Electric on Thursday said it will bring its electric scooter to the Indian market in July this year, and is working on setting up a 'Hypercharger Network' to include one lakh charging points across 400 cities. Last year, Ola had announced a Rs 2,400 crore investment for setting up its first electric scooter factory in Tamil Nadu. Upon completion, the factory will create nearly 10,000 jobs and will be the world's largest scooter manufacturing facility that will initially have an annual capacity of 2 million units.

Singapore Airlines to get 25.1% stake in enlarged Air India group

Singapore Airlines to get 25.1% stake in enlarged Air India group

Rediff.com28 Feb 2023

Singapore Airlines' deal with Tata Sons (Tata) will inject a further SGD 360 million ($267 million) into Air India. It will give SIA a 25.1 per cent stake in the enlarged Air India group following its takeover by Tata and merger with Vistara Airlines. The November 2022 deal between Singapore Airlines and Tata Sons to further inject $267 million into Air India is one of the key strategic initiatives for future growth mentioned in the quarterly financial report. This agreement is still subject to regulatory approval. SIA in the statement said, "The merged entity will be four to five times larger in scale compared to Vistara, with a strong presence in all key airline segments in India.

How technology is changing fashion

How technology is changing fashion

Rediff.com11 Mar 2021

From omnichannel to AI and 3D technology, the fashion industry is in the middle of a digital revolution.

'Our IPO signals faith in good old-fashioned profitable companies'

'Our IPO signals faith in good old-fashioned profitable companies'

Rediff.com7 Dec 2021

'We have focused on profitable revenue, cash generating businesses, throughout our journey.'

What makes Reliance Retail a unique venture in India?

What makes Reliance Retail a unique venture in India?

Rediff.com31 Oct 2021

Even as regulatory focus has zeroed in on foreign e-commerce giant Amazon, a domestic retail giant has been created almost below the radar in Reliance Retail (RR), one of the most crucial businesses for the group's future. From doorstep delivery of groceries, apparels to branded jewellery, medicines, toys, furniture to high street retailing, RR's presence in the world's fourth largest consumer market is just one part of the story.

How best to protect your identity from thieves

How best to protect your identity from thieves

Rediff.com14 Nov 2017

Documents such as PAN card, Aadhaar card, I-T return papers, which are used for KYC, can get leaked from a number of sources. Other prominent sources are the direct sales agents and photocopy shops, say Sanjay Kumar Singh.

Corporate-run banks: Will depositors benefit?

Corporate-run banks: Will depositors benefit?

Rediff.com2 Dec 2020

The most common complaint of financial consumers is cumbersome processes, complicated products, usurious charges, and mis-selling of products, which finally don't deliver what is promised or as expect, notes Debashis Basu.

Top UPI players stare at uncertain future

Top UPI players stare at uncertain future

Rediff.com20 Apr 2021

'How can we be told not to grow?'

GM, Ford switch off India ops but unable to exit

GM, Ford switch off India ops but unable to exit

Rediff.com25 Jan 2023

Both are finding it difficult to sell one each of their plants -- Chennai Maraimalai Nagar (Ford) and Talegaon near Pune (GM) -- and are finding the road blocked by employee severance snarl-ups, report Sohini Das and Shine Jacob.

How bank portals reward online shoppers

How bank portals reward online shoppers

Rediff.com18 Jan 2018

Do you save more money if you use bank portals for online shopping?

Airtel, TCS ink JV for 5G-based remote robotic operations

Airtel, TCS ink JV for 5G-based remote robotic operations

Rediff.com28 Dec 2021

Telecom operator Bharti Airtel and IT major Tata Consultancy Services (TCS) have joined hands to build a 5G-based remote working technology using robotics, according to a joint statement. TCS during the trials has successfully tested two use cases of its Neural Manufacturing solutions on Airtel's 5G testbed in Manesar - remote robotics operations, and vision-based quality inspection, the statement claimed. "The 5G ecosystem will open limitless possibilities for enterprises to enhance productivity and serve their customers even better with digitally enabled applications.

DHFL acquisition: Piramal Group pays Rs 34,250 cr to creditors

DHFL acquisition: Piramal Group pays Rs 34,250 cr to creditors

Rediff.com30 Sep 2021

Piramal Enterprises (PEL) on Wednesday said it has completed the acquisition of Dewan Housing Finance (DHFL) by paying Rs 34,250 crore to creditors of the housing finance company. The company said the creditors of DHFL, including fixed deposit (FD) holders, would recover an aggregate amount of Rs 38,000 crore from the resolution process of DHFL. The amount comprises approximately Rs 34,250 crore to be paid by Piramal Capital and Housing Finance Ltd (PCHFL) as a combination of cash and NCDs, and an amount of approximately Rs 3,800 crore which is the entitlement of creditors as per the resolution plan from the cash balance available with DHFL, the company said.

India's E-Commerce: Great Leap Forward

India's E-Commerce: Great Leap Forward

Rediff.com8 Jan 2022

Live commerce, quick commerce, group buying, WhatsApp commerce, dukaantech have made their mark.

Banks recall over 32 lakh debit cards; govt seeks details

Banks recall over 32 lakh debit cards; govt seeks details

Rediff.com20 Oct 2016

The suspected security breach happened through a malware in the systems of Hitachi Payments Services, which serves ATM network of Yes Bank

How To MANAGE INCREASING EMIs

How To MANAGE INCREASING EMIs

Rediff.com24 May 2022

Gaurav Mohta lists three ways to ensure a smooth financial situation for your family despite rising interest rates.

Find out where the JOBS are in India!

Find out where the JOBS are in India!

Rediff.com17 Dec 2018

'You can't take jobs to people, you have to take people to jobs.'

US Fed pause lifts Sensex by 255 points

US Fed pause lifts Sensex by 255 points

Rediff.com18 Sep 2015

Market breadth is positive with 942 advances and 196 declines.

HDFC Bank shifts tack to focus on wholesale loans

HDFC Bank shifts tack to focus on wholesale loans

Rediff.com27 Apr 2022

Defying trends, the country's largest private sector lender, HDFC Bank, has shifted its asset mix significantly towards high-rated segments. As a result, its wholesale-to-retail mix has tilted heavily in favour of wholesale, even at the cost of margins. Further, it is even looking to ramp up its branch network, with an aim to service clients within a 1-2 km radius rather than the current 5-6 km radius.

Markets finish on a robust note; Sensex zooms over 350 points

Markets finish on a robust note; Sensex zooms over 350 points

Rediff.com10 Jun 2015

Markets were left high and dry last week, as the 'Monsoon Effect' played havoc on trader sentiment.

The Zomato boomerang

The Zomato boomerang

Rediff.com25 Dec 2018

'For the likes of Zomato or Swiggy or Foodpanda or similar others, the customer has been sensitised for all times to the perils of the food pack being pilfered.' 'An important matter of trust has been exposed. And that really has been the biggest downer of this entire episode,' points out marketing guru Sandeep Goyal.

FTA: UK, India not working towards Diwali deadline

FTA: UK, India not working towards Diwali deadline

Rediff.com14 Oct 2022

The free trade agreement (FTA) talks with India are no longer working towards a Diwali deadline though negotiations are progressing well, UK Trade Secretary Kemi Badenoch has said as New Delhi expressed confidence on Friday of an "early date" for a mutually beneficial deal. "There are ongoing negotiations as we know on the FTA. There is interest on both sides to see if we can work towards a deal, an FTA, that is beneficial to both the countries at an early date," external affairs ministry spokesperson Arindam Bagchi told reporters in New Delhi. It came as External Affairs Minister S Jaishankar spoke to his UK counterpart, James Cleverly, and referenced the Roadmap 2030 bilateral agreement signed between Prime Minister Narendra Modi and former UK PM Boris Johnson in May last year, with no specific reference to the FTA.

EMIs to rise as RBI hikes repo rate by 50 bps

EMIs to rise as RBI hikes repo rate by 50 bps

Rediff.com8 Jun 2022

The Reserve Bank of India (RBI) on Wednesday announced to increase the policy repo rate by 50 basis points to 4.9 per cent, the second hike in five weeks aimed at quelling the inflation. The MPC vote was unanimous and has decided to keep stance withdrawal from accommodative, RBI Governor Shaktikanta Das said in a press conference on Wednesday. The decision was taken during a three-day meeting of the RBI's Monetary Policy Committee (MPC) to review the interest rates in the country. The MPC voted unanimously to increase the policy repo rate by 50 bps to 4.90 per cent," Das said.

'Change to electric vehicles is happening faster than anticipated'

'Change to electric vehicles is happening faster than anticipated'

Rediff.com12 Oct 2021

'It is going to be extremely rapid and anybody who is not there, be it investor, manufacturer, supplier, will miss out.'

Pros and cons of Indian banks' cross-selling initiatives

Pros and cons of Indian banks' cross-selling initiatives

Rediff.com28 Dec 2020

In a bid to gain a bigger share of the customer's wallet, banks are ramping up their cross-selling initiatives.

Jio's game plan: Make India '2G-mukt' and '5G-yukt'

Jio's game plan: Make India '2G-mukt' and '5G-yukt'

Rediff.com24 Jun 2021

Reliance Jio, together with partners, has tested its 5G solutions in India, successfully demonstrating speeds of over 1 GBPS, and its 'Made in India' solution is "globally competitive", RIL chairman Mukesh Ambani said on Thursday. Ambani also exuded confidence that the company will be the first to launch full-fledged 5G services in the country. Jio is not just working to make India '2G-mukt' (free from 2G) but also '5G-yukt' (5G empowered), he added. Jio's engineers have developed a 100 per cent home-grown and comprehensive 5G solution that is fully cloud native, software defined, and digitally managed.

Hum Do Hamare Do review

Hum Do Hamare Do review

Rediff.com29 Oct 2021

Hum Do Hamare Do is the kind of rush job rom-com that cuts to the chase after so much dillydallying and in such a dull manner, it completely misses the point, sighs Sukanya Verma.

Why sustaining past momentum can be challenging for HDFC Bank

Why sustaining past momentum can be challenging for HDFC Bank

Rediff.com15 Dec 2020

With slippages increasing every quarter, any derailment on growth or change in customers' repayment behaviour after moratorium may impact the overall asset quality. Correction, though, presents attractive buying opportunities, given the bank's sustained leadership position.

We are working on financial inclusion strategy: ICICI Bank

We are working on financial inclusion strategy: ICICI Bank

Rediff.com26 Aug 2014

ICICI Bank has 317 branches in hitherto unbanked villages.

Tech spend in 2021 to be better than last 2 years: Nasscom survey

Tech spend in 2021 to be better than last 2 years: Nasscom survey

Rediff.com24 Mar 2021

With the economy gaining pace and large deals back on the table, chief executive officers (CEOs) of tech companies believe global tech spending will witness growth this year. According to CEO Survey by Nasscom, about 71 per cent chief executives expect global spend to grow over 4 per cent. The figure is significantly higher than the previous two years - 41 per cent and 59 per cent in 2019 and 2020, respectively. The survey also said the recovery in global tech spending will be led by the digital segment.

'We have committed Rs 1,300 cr initial capital for a bank'

'We have committed Rs 1,300 cr initial capital for a bank'

Rediff.com13 Aug 2013

A healthy track record and 17 years of experience in financial services would be the key strengths of Edelweiss Financial Services in setting up a bank, says chairman and chief executive officer Rashesh Shah, in an interview with Business Standard.

Indian Flag Timeline Cut To Enable SCI Sale

Indian Flag Timeline Cut To Enable SCI Sale

Rediff.com30 Oct 2021

The mandatory use of the Indian flag on SCI's ships has been a bone of contention with prospective buyers, on account of the costs it will entail in terms of taxation and vessel registration.

Asset quality of NBFCs worsens in H1 amid pandemic

Asset quality of NBFCs worsens in H1 amid pandemic

Rediff.com29 Dec 2021

The asset quality of non-banking financial companies (NBFCs) deteriorated in April-September 2021 (H1FY22) owing to the second wave of the pandemic. Their gross non-performing assets (NPAs) rose to 6.8 per cent in September 2021 from 6 per cent in March 2021. The Reserve Bank of India's (RBI's) annual Trend and Progress report (FY21) said the sector might have to grapple with higher delinquencies as and when policy measures unwound. The pandemic posed significant challenges to NBFCs during the first wave (2020) also.